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Problem: Will not scan check without error message

Chris Gregor -

Problem:
 
When you try to scan an image to create a stub or run a batch, you click Scan an Image or Run Documents and nothing happens.
 
Solution:
  1. USB cord could be bad and need to be replaced.
  2. For the Canon CR-50, the wrong driver could be installed. If you have two pieces to the driver (Ranger + Ranger plug-in), you will need to uninstall both, then go to the Silver Bullet website and download/install the right driver. It should only be one file.
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